There are three main categories of sellers: they work with the cash register, behind the counter or in the trading floor (consultant). Each of them has its own peculiarities of compiling a resume.
General recommendations
If you want to work near the house, then in the questionnaire you need to indicate the area of residence. Employment near the house can positively affect your career growth. Because many employers believe that employees living near their place of work become loyal cadres.
The job description of the seller provides for working with products, so if you have a registered medical book in your hands, do not forget to mention this in the resume.
work experience
There is. If you have experience in the field of sales, you need to mention it in the resume.
No. About 90% of employers willingly take on positions and candidates without experience in trade. But this does not mean that the column "work experience" in your resume should remain blank.
Mark your skills and qualities in it. For example, the ability to persuade, quickly learn new knowledge.
Write that you have extensive knowledge in a particular area. For example, a job seeker who wants to find a job in a fashion boutique should be interested in fashion, know the names of famous designers, understand the size range and quality of fabrics, and also understand what styles women (men, children) will face with this or that type of figure. The same applies to candidates for vacancies of sellers in communication stores, household appliances: they must understand the technique, navigate the properties, pluses and minuses of various gadgets.
A seller who knows the product well can become an expert in his field and count on career growth.
Duties
When you first get acquainted with the resume, the employer immediately understands whether he needs such an employee or not. You may not have a second chance. Therefore, in the resume you need to describe all the previous functionality.
Resume of the seller. Ensuring cleanliness in the department, acceptance, pre-sale preparation and laying out of goods on shelves, customer service at the checkout, monitoring the shelf life of products (for grocery stores), inventory, etc.
Resume of the cashier. Work with a cash register (you can specify models), a computer cash register, work with cash, as well as with plastic cards of customers, maintaining the necessary documentation, etc.
Resume of a sales assistant. Competent and accurate display of goods in the store, assisting visitors in choosing the products they need, informing about special promotions, ensuring order and cleanliness in the department, settlements with customers, fulfilling the implementation plan, etc.
Achievements
Feel free to write in a summary of the results:
ensuring a sales plan or organizing the smooth operation of the cash desk;
the presence of the diploma "Best seller of the year" or other incentives;
constant high interest on sales and more.
Education
For many employers it does not matter. However, the presence of additional education may set you apart from other applicants:
advanced training courses (work with cash registers, for example);
knowledge of the goods on the sale of which the employer specializes;
the presence of “crusts” (and knowledge, of course!) about passing trainings on sales techniques, ethics of communication with customers;
knowledge in the field of communication psychology.
Personal qualities
A good seller is able to not only correctly tell the potential buyer about the properties of the products, but also help him make a choice and make a purchase decision. In this case, the client should be satisfied with his purchase.
In the eyes of employers, the main qualities of a good seller are:
punctuality;
discipline;
responsibility;
accuracy and cleanliness;
good knowledge of the Russian language;
competent spoken language;
sociability;
goodwill;
politeness;
skill to work in team;
emotional stability.
Studying the resume, the employer seeks confirmation that the candidate will solve his problems.
An additional plus will be:
sociability, ability to talk with customers and like them. It's nice to talk with a person who is open, smiling and looking in the eyes,
attentiveness. This quality is important when placing an order, billing, filing an application for delivery. After all, from one small mistake, the employer may suffer losses, lose the client and reputation,
focus on results. You need to know and be able to present the product. The seller must be interested so that the customer returns to him again and again.
To make it easier for you to compile a seller’s resume, we have prepared a clear example for you.
Tuesday, September 17, 2019
What can not be written in the resume
The resume should be structural
Make a resume according to the form proposed on the site. So you fill in all the necessary sections in the correct order.
Do not go too far with creative
There can be a lot of applicants for a vacancy, therefore personnel officers will have limited time for the initial viewing of each resume. And behind the abundance of pictures and graphs, important data may go unnoticed.
If you want to prove yourself, it’s best to attach to the portfolio summary (infographics, articles, videos). This should not be in the CV text.
Do not write bad reviews about your former employer
This potential approach may alert your potential leader. Nobody wants to get in touch with “problem” people, so your resume with a negative about the former boss has every chance of going to the basket.
Do not put a frivolous photo
Any pictures that you took on vacation, in the country, in a swimsuit, do not increase the chances of finding a job. You can read about how to choose a photo for your resume in Rabota.ru.
The resume should not be very long
The description of any work experience, even a very large one, fits in two pages. If your resume is longer, then this indicates that you do not know how to highlight the main thing.
The resume should not be things that compromise you
For example, if you have a long break in your work, you should not write that you were “looking for yourself”. It’s better to “cover” the break with work on your own project, personal circumstances (taking care of a relative, etc.).
If you have a business trainer education, you have NLP programming skills, then indicate these aspects to a minimum. Today this information can be harmful. With caution, advertise and further education MBA.
If you had your own business, please indicate in the resume that by the time you started looking for work you had closed it (specify the reason). Do not forget to mention the achievements in this field.
You cannot lie in a resume
Your CV is checked by the security service. If the company finds out that you provided false information in it, then they will immediately attach a “black mark” and will not be invited to the company. And when you consider that upon dismissal, personnel officers take with them the entire resume database, that is, it is likely that you will be denied entry to other organizations.
You can’t create a resume with a bad structure, you can’t write poorly about previous employers, lie, put frivolous photos. Have a nice search!
Make a resume according to the form proposed on the site. So you fill in all the necessary sections in the correct order.
Do not go too far with creative
There can be a lot of applicants for a vacancy, therefore personnel officers will have limited time for the initial viewing of each resume. And behind the abundance of pictures and graphs, important data may go unnoticed.
If you want to prove yourself, it’s best to attach to the portfolio summary (infographics, articles, videos). This should not be in the CV text.
Do not write bad reviews about your former employer
This potential approach may alert your potential leader. Nobody wants to get in touch with “problem” people, so your resume with a negative about the former boss has every chance of going to the basket.
Do not put a frivolous photo
Any pictures that you took on vacation, in the country, in a swimsuit, do not increase the chances of finding a job. You can read about how to choose a photo for your resume in Rabota.ru.
The resume should not be very long
The description of any work experience, even a very large one, fits in two pages. If your resume is longer, then this indicates that you do not know how to highlight the main thing.
The resume should not be things that compromise you
For example, if you have a long break in your work, you should not write that you were “looking for yourself”. It’s better to “cover” the break with work on your own project, personal circumstances (taking care of a relative, etc.).
If you have a business trainer education, you have NLP programming skills, then indicate these aspects to a minimum. Today this information can be harmful. With caution, advertise and further education MBA.
If you had your own business, please indicate in the resume that by the time you started looking for work you had closed it (specify the reason). Do not forget to mention the achievements in this field.
You cannot lie in a resume
Your CV is checked by the security service. If the company finds out that you provided false information in it, then they will immediately attach a “black mark” and will not be invited to the company. And when you consider that upon dismissal, personnel officers take with them the entire resume database, that is, it is likely that you will be denied entry to other organizations.
You can’t create a resume with a bad structure, you can’t write poorly about previous employers, lie, put frivolous photos. Have a nice search!
How to get interviewed
Tips on how to tune in and get ready for an interview.
Before the interview
Find out the maximum about the employer on the eve of the meeting. Study the organization’s website, its pages on social networks. At the interview, the employer will probably ask what you know about the company. Having prepared in advance for the question, you will show yourself savvy and motivated.
Save your office address, phone number in advance, study the route and make time for the road with a margin. It is better to come in advance and tune in to a conversation without haste.
If you are late, call and warn.
Reread the resume, repeat the experience, achievements. So you can answer simple questions without hesitation.
Rehearse a story about yourself in front of a mirror or with loved ones to eliminate inaccuracies, to be self-confident.
Prepare questions for the employer - this will show your training and interest. Questions may relate to working conditions, functionality, corporate culture, growth prospects. They are usually asked at the end of a meeting or at the suggestion of an interviewer.
In the office for an interview
In a meeting, do not be distracted by the phone. Mute the sound. Ideally, do not get it at all during a conversation. This is a rule of good form.
Introduce yourself at the beginning of the meeting, say that you are happy to communicate.
An interview is a negotiation. Do not switch to “you” (if the participants in the meeting do not propose themselves), do not be rude.
Elementary courtesy at the beginning will set the tone for the conversation.
Do not interrupt the interlocutor, listen to the questions to the end. Answer confidently and specifically. Employers value clear, structured answers.
Talking about experience, try to focus on tasks and achievements. Employers are looking for productive employees, and the numbers illustrate real merit.
Do not rush to discuss money at an interview. For the employer, this is a signal that you work only for material goals.
It is customary to raise monetary issues at the final stage of negotiations.
If you are asked about a hobby or reasons for leaving your past job, be brief. Suffice it to mention hobbies associated with future work (for example, an analyst can say about interest in playing chess). Do not mention extreme hobbies that are fraught with long sick leave.
Among the reasons for leaving the place, do not voice conflicts with colleagues and the boss, reduction - employers will be wary of this information.
Thank the interlocutor for the time, specify in what terms a decision can be made. Should you call the company yourself, or they will contact you.
Look around in the office, note the features of the corporate culture in order to better understand the company. How do people communicate? What are they wearing? Is it noisy on the floors? Are you comfortable? These impressions will help you decide on joining the company.
Have a nice job search!
Before the interview
Find out the maximum about the employer on the eve of the meeting. Study the organization’s website, its pages on social networks. At the interview, the employer will probably ask what you know about the company. Having prepared in advance for the question, you will show yourself savvy and motivated.
Save your office address, phone number in advance, study the route and make time for the road with a margin. It is better to come in advance and tune in to a conversation without haste.
If you are late, call and warn.
Reread the resume, repeat the experience, achievements. So you can answer simple questions without hesitation.
Rehearse a story about yourself in front of a mirror or with loved ones to eliminate inaccuracies, to be self-confident.
Prepare questions for the employer - this will show your training and interest. Questions may relate to working conditions, functionality, corporate culture, growth prospects. They are usually asked at the end of a meeting or at the suggestion of an interviewer.
In the office for an interview
In a meeting, do not be distracted by the phone. Mute the sound. Ideally, do not get it at all during a conversation. This is a rule of good form.
Introduce yourself at the beginning of the meeting, say that you are happy to communicate.
An interview is a negotiation. Do not switch to “you” (if the participants in the meeting do not propose themselves), do not be rude.
Elementary courtesy at the beginning will set the tone for the conversation.
Do not interrupt the interlocutor, listen to the questions to the end. Answer confidently and specifically. Employers value clear, structured answers.
Talking about experience, try to focus on tasks and achievements. Employers are looking for productive employees, and the numbers illustrate real merit.
Do not rush to discuss money at an interview. For the employer, this is a signal that you work only for material goals.
It is customary to raise monetary issues at the final stage of negotiations.
If you are asked about a hobby or reasons for leaving your past job, be brief. Suffice it to mention hobbies associated with future work (for example, an analyst can say about interest in playing chess). Do not mention extreme hobbies that are fraught with long sick leave.
Among the reasons for leaving the place, do not voice conflicts with colleagues and the boss, reduction - employers will be wary of this information.
Thank the interlocutor for the time, specify in what terms a decision can be made. Should you call the company yourself, or they will contact you.
Look around in the office, note the features of the corporate culture in order to better understand the company. How do people communicate? What are they wearing? Is it noisy on the floors? Are you comfortable? These impressions will help you decide on joining the company.
Have a nice job search!
How to interview people who work
Every second applicant is looking for work, not quitting the previous one. What to do if they called for an interview, and you have a full-time mode in the office? There are a few tricks.
Recruiters will not be surprised that you work. Ask for an appointment before or after work, at 9 or 19 hours. In many companies, the irregular regime, and meetings earlier than 9 am or later than 19 hours may also be acceptable.
For yourself, think about whether you are ready to work in a structure with a possible irregular schedule.
Lunch is also your personal time. If the interview is taking place nearby, you can catch it.
Recruiters often make concessions to valuable specialists and agree to meet with them outside the office - at lunch or after work in a place convenient for the candidate. Such a privilege is also possible if you are being hunted or you are a unique professional.
The initial stages of the interview are often automated, for example, during mass selection. In a number of companies, they were given to the Vera robot, which selects a resume at the request of employers, calls up candidates, and conducts a video interview.
The first questions about future work can be asked to a real recruiter - by phone. You can learn about the conditions (schedule, functionality - in general terms), draw the first conclusions and understand whether you want the next steps or not.
Just talk on the phone outside the office - at lunchtime, for example. How to prepare for the conversation, we talked about earlier.
Recruiters conduct initial interviews and on Skype. This is the norm for federal companies, where they often look for candidates from the regions, for the IT sphere, etc. If it’s very difficult for you over time, find out if it is possible to talk online.
Be sure to read our article on the oddities on Skype interviews and do not repeat the mistakes of others.
If none of the options came up. It remains to take the day at your own expense, at the expense of vacation, a “quarterly” day off (in some companies there is such a practice), arrange a vacation. And plan for interview days off. If it is convenient emotionally and allows the territorial remoteness of companies, plan a couple of interviews on your free day - save time, do not miss the opportunity.
Successful job interviews!
Recruiters will not be surprised that you work. Ask for an appointment before or after work, at 9 or 19 hours. In many companies, the irregular regime, and meetings earlier than 9 am or later than 19 hours may also be acceptable.
For yourself, think about whether you are ready to work in a structure with a possible irregular schedule.
Lunch is also your personal time. If the interview is taking place nearby, you can catch it.
Recruiters often make concessions to valuable specialists and agree to meet with them outside the office - at lunch or after work in a place convenient for the candidate. Such a privilege is also possible if you are being hunted or you are a unique professional.
The initial stages of the interview are often automated, for example, during mass selection. In a number of companies, they were given to the Vera robot, which selects a resume at the request of employers, calls up candidates, and conducts a video interview.
The first questions about future work can be asked to a real recruiter - by phone. You can learn about the conditions (schedule, functionality - in general terms), draw the first conclusions and understand whether you want the next steps or not.
Just talk on the phone outside the office - at lunchtime, for example. How to prepare for the conversation, we talked about earlier.
Recruiters conduct initial interviews and on Skype. This is the norm for federal companies, where they often look for candidates from the regions, for the IT sphere, etc. If it’s very difficult for you over time, find out if it is possible to talk online.
Be sure to read our article on the oddities on Skype interviews and do not repeat the mistakes of others.
If none of the options came up. It remains to take the day at your own expense, at the expense of vacation, a “quarterly” day off (in some companies there is such a practice), arrange a vacation. And plan for interview days off. If it is convenient emotionally and allows the territorial remoteness of companies, plan a couple of interviews on your free day - save time, do not miss the opportunity.
Successful job interviews!
What prevents getting a job
Under- or retraining
Before applying for a vacancy or submitting a resume to HR, carefully read the advertisement of interest, monitor the market. Evaluate skills, abilities and experience.
If, for example, you apply for the position of a forwarding driver, but do not know how to work with travel documents, then this may interfere with your job search. But you can try: honestly indicate the skills in the resume, if you send a letter to HR-mail, or during a telephone conversation, explain that you are ready to learn quickly, do not overestimate salary expectations. There are companies on the market that are willing to review and train motivated beginners.
Another situation is that you are a highly qualified specialist, but you are applying for the position of a linear employee. The employer has the thought: you are an inconsiderate candidate or a well-developed, tired person from life and work. Justify the decision: we decided to try ourselves in a new field - we are trained and ready to work and benefit the business, and so on. Be prepared for the fact that the arguments will not convince the employer and you will not receive the offer.
Lack of interest in the company
Unsteady reason. Many interviewers themselves tell candidates about the business, the field of activity, and the features of their future work. But this does not mean that before the interview you do not need to study information about the company. Look at the site, reviews on the Internet, get an idea about the employer.
Such preparation will give many advantages:
show the interviewer interest
there may be questions that you ask at the interview
understand if this is a serious employer or not - minimize the risks of communicating with unreliable employers.
“Wrong” questions or lack thereof
The primary interest of the candidate in the amount of wages is alarming. Do not raise this issue first. It is better to wait until the employer starts talking about it. Or talk about salary when you feel that you are seriously interested in being a specialist - at the last stage of the interview.
Another mistake of the candidates is the persistent promotion of their own conditions: a separate office, a shortened working day ... First, get a position, and only when you establish yourself and prove yourself in a new place, you can raise the question of assumptions.
But worse than the “inappropriate” questions are their absence. The employer can see in you a passive and non-initiative person.
High expectations and lack of motivation
Even if you match the vacancies at the interview, the recruiter will correlate your salary or career wishes with the capabilities of the company. Company policies may not include fast promotions and salaries. For this reason, you may be denied. There is only one advice: study the information about the employer, the announcement and indicate the adequate value in the labor market.
You will be asked to tell about yourself, ask additional questions. Do not be silent, otherwise the recruiter will think that you are not interested in the vacancy, you have no motivation. Speak briefly, but to the point.
A pre-prepared presentation will help to cope with the excitement and prepare for the speech: think, write and learn a story about yourself as a professional. It is also useful to learn a professional biography - a resume. This will allow you to answer questions without hesitation and give confidence.
Consider the answers to the questions: why do you want to work in this company, in which projects you participated, what achievements you consider bright, what kind of employer you dream of, why you left the previous place. Do not speak badly about former employers - you will be mistaken for a conflicting employee and may be refused.
Annoying mistakes
Dress code, being late for an interview, complaints about problems, arrogance, etc. These points may affect the decision of the employer.
Non-punctuality can be regarded as optional, irresponsible, lack of interest in the company. In advance, study the route to the meeting place, lay extra time in case of congestion, bad weather. If you are late, warn the interviewer in advance.
The untidy appearance has not yet helped anyone get a job. Even if the company announces the absence of a dress code, at the interview give preference to a business style. Accuracy, moderation and cleanliness should be felt in clothes, accessories, hairstyle.
"A bunch of loans, nothing to pay for the apartment, a second cousin uncle is seriously ill ...". The employer is not interested in your problems. For him, the main thing is what kind of specialist you are, the competencies and the benefits that you can bring to the business are important. Therefore, do not position yourself in the role of a petitioner, do not beg HR to contribute to hiring. The reaction will be expected - failure.
Qualified or experienced candidates are often arrogant in an interview with a young recruiter (as recognized by some HRs). Regardless of the age of the interviewer, be polite, respectful, and observe business etiquette. A recruiter of any age is an official representative of the company and he decides on future meetings with direct managers. Remember this.
Before applying for a vacancy or submitting a resume to HR, carefully read the advertisement of interest, monitor the market. Evaluate skills, abilities and experience.
If, for example, you apply for the position of a forwarding driver, but do not know how to work with travel documents, then this may interfere with your job search. But you can try: honestly indicate the skills in the resume, if you send a letter to HR-mail, or during a telephone conversation, explain that you are ready to learn quickly, do not overestimate salary expectations. There are companies on the market that are willing to review and train motivated beginners.
Another situation is that you are a highly qualified specialist, but you are applying for the position of a linear employee. The employer has the thought: you are an inconsiderate candidate or a well-developed, tired person from life and work. Justify the decision: we decided to try ourselves in a new field - we are trained and ready to work and benefit the business, and so on. Be prepared for the fact that the arguments will not convince the employer and you will not receive the offer.
Lack of interest in the company
Unsteady reason. Many interviewers themselves tell candidates about the business, the field of activity, and the features of their future work. But this does not mean that before the interview you do not need to study information about the company. Look at the site, reviews on the Internet, get an idea about the employer.
Such preparation will give many advantages:
show the interviewer interest
there may be questions that you ask at the interview
understand if this is a serious employer or not - minimize the risks of communicating with unreliable employers.
“Wrong” questions or lack thereof
The primary interest of the candidate in the amount of wages is alarming. Do not raise this issue first. It is better to wait until the employer starts talking about it. Or talk about salary when you feel that you are seriously interested in being a specialist - at the last stage of the interview.
Another mistake of the candidates is the persistent promotion of their own conditions: a separate office, a shortened working day ... First, get a position, and only when you establish yourself and prove yourself in a new place, you can raise the question of assumptions.
But worse than the “inappropriate” questions are their absence. The employer can see in you a passive and non-initiative person.
High expectations and lack of motivation
Even if you match the vacancies at the interview, the recruiter will correlate your salary or career wishes with the capabilities of the company. Company policies may not include fast promotions and salaries. For this reason, you may be denied. There is only one advice: study the information about the employer, the announcement and indicate the adequate value in the labor market.
You will be asked to tell about yourself, ask additional questions. Do not be silent, otherwise the recruiter will think that you are not interested in the vacancy, you have no motivation. Speak briefly, but to the point.
A pre-prepared presentation will help to cope with the excitement and prepare for the speech: think, write and learn a story about yourself as a professional. It is also useful to learn a professional biography - a resume. This will allow you to answer questions without hesitation and give confidence.
Consider the answers to the questions: why do you want to work in this company, in which projects you participated, what achievements you consider bright, what kind of employer you dream of, why you left the previous place. Do not speak badly about former employers - you will be mistaken for a conflicting employee and may be refused.
Annoying mistakes
Dress code, being late for an interview, complaints about problems, arrogance, etc. These points may affect the decision of the employer.
Non-punctuality can be regarded as optional, irresponsible, lack of interest in the company. In advance, study the route to the meeting place, lay extra time in case of congestion, bad weather. If you are late, warn the interviewer in advance.
The untidy appearance has not yet helped anyone get a job. Even if the company announces the absence of a dress code, at the interview give preference to a business style. Accuracy, moderation and cleanliness should be felt in clothes, accessories, hairstyle.
"A bunch of loans, nothing to pay for the apartment, a second cousin uncle is seriously ill ...". The employer is not interested in your problems. For him, the main thing is what kind of specialist you are, the competencies and the benefits that you can bring to the business are important. Therefore, do not position yourself in the role of a petitioner, do not beg HR to contribute to hiring. The reaction will be expected - failure.
Qualified or experienced candidates are often arrogant in an interview with a young recruiter (as recognized by some HRs). Regardless of the age of the interviewer, be polite, respectful, and observe business etiquette. A recruiter of any age is an official representative of the company and he decides on future meetings with direct managers. Remember this.
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